Why We Verify Your Identity
 
Verification of Identity (VOI) helps ensure that the person giving instructions or signing documents is genuinely who they say they are. This reduces the risk of identity theft and property fraud and helps protect you, your assets, and the integrity of your matter.
In Queensland, lawyers are required to take “reasonable steps” to verify a client’s identity, particularly in property transactions and matters involving registry documents. VOI is a common and accepted way of meeting these obligations.
VOI itself does not confirm your authority to act (for example, as an attorney or company director). Additional checks may be required.
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You may notice that we're asking for a little more information than we have in the past.
From 1 July 2026, Australian law requires law firms to verify the identity of clients and, in some cases, collect additional information before providing certain legal services. These new requirements are part of Australia's efforts to combat money laundering, terrorism financing and other serious financial crime.

Mikaela is experienced in providing professional service to her clients in the areas of:

• Wills
• Wills creating testamentary trusts
• Enduring powers of attorney
• Corporate powers of attorney
• Advance health directives
• Deceased estate administration

As lawyers, we tend to see things after they’ve gone wrong. Consider this a little nudge to do some housekeeping now—before it becomes a much bigger problem later.

Let me give you two real world examples from just the past year:
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1. The Case of the Wrong Building
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A client was diligently paying insurance on their property… except it wasn’t their property. Due to an administrative mix up, the policy covered the building next door. If disaster had struck, they would have been left without insurance on their building.
 
2. Residential Insurance, Commercial Reality

Why We Verify Your Identity
 
Verification of Identity (VOI) helps ensure that the person giving instructions or signing documents is genuinely who they say they are. This reduces the risk of identity theft and property fraud and helps protect you, your assets, and the integrity of your matter.
In Queensland, lawyers are required to take “reasonable steps” to verify a client’s identity, particularly in property transactions and matters involving registry documents. VOI is a common and accepted way of meeting these obligations.
VOI itself does not confirm your authority to act (for example, as an attorney or company director). Additional checks may be required.
​

​From the entire team at Arthur Browne & Associates, we wish you and your family a very Merry Christmas and a Happy New Year.
 
Our office will close at 5pm Tuesday 23rd December for the Christmas break and will re-open at 8.30am Monday 5th January 2026.
 
Thank you for your support throughout 2025.